Recently, I learned that Alex Bai, a father of Rhode Island in Greece, bought a set of wood-burning crafts for his daughter at Christmas. As a result, Amazon sent a sex toy that made him feel very angry. .
Alex Bai said that Amazon had mixed up his orders. Originally he ordered wood products, but when he opened it, he found that he was an adult sex toy, not a gift he wanted to give to his daughter. When he first opened the box, he realized that “this is definitely not a set of wood-fired kits, but I didn’t know what it was at first.”
After Google took the picture, he realized that it was an adult sex toy. “But the label is a wood product, which is the one I ordered.”
Bai said that he had called Amazon to complain about the problem and received an Amazon reply saying that he would call back, but there was no news. Finally, he was told that he would provide a refund and a $10 coupon.
Bai believes that Amazon does not take this issue seriously. “They didn’t realize that this might cause psychological shadows for customers and put customers in awkward situations. If I didn’t open the view first, my daughter in my early 10s got it.”
Finally, he suggested that when consumers buy gifts from Amazon, it is best to check the gifts before sending them out to avoid the confusion of orders. “You can’t completely trust the goods that Amazon sent you is the one you ordered.”